Refund Policy

✨ Refund Policy – The Jada Lauryn Experience 💎

At The Jada Lauryn Experience, we take pride in providing luxury hair services and premium-quality products to enhance your confidence and beauty. Please review our refund policy before booking your appointment or making a purchase.

📅 Appointment Deposits & Cancellations

All deposits are NON-REFUNDABLE and required to secure your appointment.
If you need to reschedule, you must do so at least 24 hours in advance to transfer your deposit to a future appointment.
No-call, no-shows will result in forfeiting your deposit and being restricted from future bookings.

🛍️ Product Refunds & Exchanges

Due to the nature of our products, ALL SALES ARE FINAL. We do not accept returns, refunds, or exchanges.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos for review. We will gladly offer a replacement if the issue is verified.

⏳ Late Arrivals & Service Adjustments

A 10-minute grace period is allowed. After 10 minutes, a $15 late fee applies.
After 15 minutes, your appointment may be canceled with no refund of your deposit.
If you are unhappy with your service, please notify us before leaving the salon so we can discuss possible adjustments. No refunds will be issued after the service is completed.

💎 Need Assistance?

If you have any concerns regarding your booking or purchase, please email YourEmail@jadalauryn.com or send us a message via our contact page.

Thank you for choosing The Jada Lauryn Experience—where luxury meets confidence! ✨